Privacy Policy

This Privacy Policy explains what personal information Soulcure Pharmaceuticals (“we”, “us”) collects through this website, why we collect it, who it is shared with, and the choices you have. By using this website or submitting an enquiry through it, you agree to the practices described below.

Information we collect

We collect only the information needed to respond to you. This includes:

• Contact form: your full name, mobile number, email address, subject and message.
• PCD franchise enquiry form: your full name, mobile number, email address, city, state, the product division you are interested in, your business type and an optional message.
• Email, phone and WhatsApp: any details you choose to send us when you contact us directly, including a resume or work details if you apply for a position.
• Technical information: like most websites, our hosting provider may record standard technical data such as your IP address, browser type, device type and the pages requested, for security and to keep the website running.

How we use your information

• To reply to your enquiry and share product lists, pricing and franchise information you ask for.
• To assess franchise or distribution enquiries and to stay in touch about them.
• To consider job applications and contact applicants.
• To keep the website secure and working properly.
• To meet our legal and regulatory obligations.

We do not sell your personal information, and we do not use it for third-party advertising.

Who your information is shared with

Your information is handled by our team and by the service providers that make this website work:

• FormSubmit (formsubmit.co): when you submit the contact or franchise form, the details are sent through FormSubmit, which delivers them to our business email inbox.
• Our website hosting provider, which serves the website and may keep standard server logs.
• Google: this website loads fonts from Google Fonts and shows our location through an embedded Google Map on the Contact page, so Google receives your IP address and browser details when those load.
• Pexels: some images on the website are loaded from the Pexels image service.
• WhatsApp (Meta): if you choose a WhatsApp button, the chat opens in WhatsApp and the message is handled under WhatsApp’s own terms and privacy policy.

We may also disclose information where required by law or by a court or government authority. These providers process data under their own privacy policies.

Cookies and browser storage

This website does not currently use advertising cookies or analytics tracking tools. The chat assistant stores a small flag in your browser’s session storage, only to remember that its welcome prompt has already been shown; it is cleared when you close the tab. Embedded Google content, such as the map, may set its own cookies under Google’s policies. You can block or delete cookies in your browser settings.

Chat assistant

The chat assistant on this website runs inside your browser and answers from the information on this website. The messages you type into it are not sent to our server and are not stored by us.

How long we keep information

We keep enquiry details for as long as needed to respond to you and to maintain our business records of that enquiry, and job application details for as long as needed for recruitment, unless the law requires us to keep them longer. After that we delete them or remove identifying details.

Security

We take reasonable steps to protect the information we receive. However, no method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You may ask us to tell you what personal information we hold about you, to correct it, or to delete it, and you may withdraw your consent to us contacting you at any time. To do so, email info@soulcurepharmaceuticals.com from the address you used to contact us. We handle such requests in line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, to the extent in force.

Children

This website is intended for pharmacy professionals, distributors, prospective franchise partners and other business visitors. It is not directed at children under 18, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page shows when it was last changed.

Contact us

For any question about this policy or your information, contact: